Security and support
End-to-end encryption for everything makes a business blind to its own history. No encryption makes people uneasy. Comms offers both, labelled on the conversation, and the organisation decides what is allowed.
Default
Encrypted on the way and at rest, with keys that belong to that organisation. Admins can set retention, export, and recover a history after an account is restored.
When the organisation allows it
End-to-end encrypted with an established group protocol, Messaging Layer Security. The server cannot read the content, so it cannot export it or search it.
Isolation
Every tenant is separated in the data itself. A valid login for one organisation cannot read, search, or be notified about another. Presence does not leak across the boundary. Cross-organisation conversations exist only when both sides agree, and each keeps its own retention.
A named person
A locked-out member is restored by their own admin, who confirms who they are. If the admin is locked out, Interlink support does it, and the recovery is written to the audit log. Opening a tenant’s data requires a stated reason, and the owner is told.
